Returns & Exchanges
At Bodes & Bode Juweliers, we want you to be completely satisfied with your exquisite jewelry selection. If your piece does not meet your expectations, we offer a 14-day return period for all unworn items in their original packaging.
Initiate Your Return
Contact our customer service team or visit our online portal to request a Return Merchandise Authorization (RMA) number within 14 days of receiving your order.
Prepare the Package
Carefully place the jewelry in its original presentation box and secure it within a padded shipping carton, ensuring all certificates and tags are included.
Ship with Insurance
Affix the provided shipping label and drop the package off at an authorized courier point; we strongly recommend using a tracked and insured service for high-value items.
Inspection and Refund
Once our master jewelers have inspected the item to verify its original condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing